Brighten up your loved one's day with a lovely customized Birthday Mug. Upload pictures from your gallery or import them from Facebook and Instagram, edit and enhance, add your message, and create your gorgeous design! Your friends and family are sure to love this special gift with a personalized touch and lots of love!
- Size: 325 ml
- Material: Ceramic
- Non-toxic, BPA free, odorless and microwave safe
- High-quality, fade-proof printing
- Safe thermacole packaging
If you need help with designing the mug, you can send us your picture and message through email after you have placed the order, and we will design it for you.
Please upload only high resolution pictures of at least 500KB. Printing depends on the picture uploaded, and lesser size pictures may affect the quality of print on the mug.
PERSONALIZED MUG FAQS
CAN I EMAIL MY PICTURE FOR THE MUG?
If you need help with designing your mug, you can email us your picture after you have placed the order. You can email us at firstname.lastname@example.org and we will be happy to neatly design it for you.
HOW DO I PLACE AN ORDER?
Click on "CHOOSE IMAGE" and upload your image either from your device gallery, Facebook or Instagram. In the Notes textbox, add any special message card that you would like to include with your order. Add the mug to your cart, and complete your purchase.
WHAT IS THE DIMENSION OF THE MUG?
The 325ml mug is 9.6(H) x 8.2(D) cm.
WHAT MATERIAL IS THE MUG MADE OF?
The mug is made of ceramic and is BPA-free and microwave friendly.
IS THE MUG DISHWASHER FRIENDLY?
No, the magic mug is not dishwasher friendly. However, it is safe for regular soap wash.
When you place your order, we know that you want to receive the item as fast as possible. We will make that happen.
How long will the entire ordering process take from order submission to delivery?
We will do our best to deliver your product as fast as possible, depending on your location.
Entire India: 5-9 Business Days
After submitting your order, what's next?
- Our staff will manually review all orders of that day. The order review will bec completed within 24 hours. It includes checking all customer's info, shipping address, spelling errors, missing street number or other details, etc. Within this period, cancellation is still possible.
- After the order review, all orders of that day will be fulfilled. It includes packaging, sorting, and dispatching. In this stage, NO CANCELLATION is accepted.
- The delivery will be handled by INDIA POST.
All orders are shipped with a tracking number, so you can track it every step of the way! Packages may face delays beyond our control such as postal delays.
Giftandyou.com endeavours to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. A product is only eligible for return under the following conditions-
- A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
- If you identify a quality or a manufacturing defect on the received product.
- If the product is received in a damaged condition.
However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfillment of your orders!
1. Our return policy is applicable within 3 days from receipt of the product and applicable only for the following reasons:
a) Damaged product.
c) Incorrect product.
The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners. Cancellation cannot be made once the order is placed.
2. Please send us the video while opening of the product to our WhatsApp number given on the website. without the video, we can not do anything. ascertain the reason for return.
(Note: All pictures of the products shown on our website are for illustration purpose only. Actual product may vary at times due to color enhancement on your personal computer, laptops or even mobile phones. Color assistance we offer on our website or either by e-mail messages are NOT guaranteed to be the same as the shown image color, because there is always a possibility or slight difference in terms of brightness due to photography)
NOTE: CANCELLATION CHARGES 50% AFTER 1 HR OF PLACING ORDER (AMOUNT OF PRODUCT).
* Transit orders and already printed orders can not be cancelled and refunded.